Help Center

Need help with PixCraftX? You're in the right place. Below you'll find answers to common questions and ways to reach us.

Quick Answers

Most questions are answered in our FAQ page, including how to generate pages, available styles, pricing, and cancellation.

Common Issues

Image Generation Failed

If your prompt could not be processed, it may have triggered our content moderation system. Please revise your description and try again. Avoid any prompts involving violence, hate, or inappropriate content.

Monthly Limit Reached

Free accounts get 2 credits per month (1 credit = 1 generation). To get more, check out our Pricing plans.

Billing or Refund Questions

For payment issues or refund requests, please see our Refund Policy for details.

Contact Us

Can't find what you need? We're happy to help. Send us an email and we'll get back to you within 1-2 business days.

When contacting us, please include your account email and a description of the issue. Screenshots help us resolve problems faster.