Privacy Policy

Last updated: May 31, 2026

PixCraftX ("we," "us," or "our") operates the website pixcraftx.com and the PixCraftX AI coloring page generator service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. By using PixCraftX, you consent to the data practices described herein.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when using our service, including:

  • Account registration details (name, email address, password)
  • Text prompts you submit to generate coloring pages
  • Payment and billing information processed through our payment provider
  • Feedback, support requests, and communications you send to us

1.2 Information Collected Automatically

When you access or use our service, we automatically collect certain information, including:

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed, referring URLs)
  • Cookies and similar tracking technologies (see Section 8)
  • Usage patterns and interaction data within the service

2. How We Use Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our AI coloring page generation service
  • To process your prompts and deliver generated coloring page images
  • To create and manage your account and subscription
  • To process payments and send billing-related communications
  • To communicate with you about product updates, features, and support
  • To monitor and analyze usage patterns to improve user experience
  • To detect, prevent, and address fraud, abuse, and security issues
  • To comply with legal obligations and enforce our terms of service

3. AI-Generated Content

3.1 How AI Generation Works

PixCraftX uses artificial intelligence models powered by Fal.ai and AILabTools to generate coloring page images based on text prompts you provide. Your prompts are sent to our AI processing partner (Fal.ai and AILabTools) for image generation. The AI models produce original images and are not designed to reproduce copyrighted material.

3.2 Content Moderation

We employ automated content moderation systems to filter prompts and generated images that violate our content policies. This includes blocking content that is illegal, harmful to minors, or otherwise prohibited under our Terms of Service. However, automated moderation is not perfect, and we cannot guarantee that all policy-violating content will be caught.

3.3 Your Content Rights

You retain ownership of the text prompts you submit. The rights to generated coloring page images depend on your subscription tier, as detailed in our Terms of Service. You are responsible for ensuring that your use of generated content complies with applicable laws and does not infringe on the rights of third parties.

3.4 Data Retention for AI Content

Generated images are stored on our servers until you choose to delete them or your account is terminated. Text prompts are retained for 90 days for quality improvement and abuse prevention, after which they are permanently deleted. We do not use your prompts to train AI models.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share data with trusted third-party service providers who assist us in operating our platform:
    • Clerk — Authentication and user identity management
    • Creem — Payment processing and subscription billing
    • Fal.ai — AI image generation processing
    • AILabTools — Photo to coloring page conversion
    • Supabase — Database storage and application infrastructure
  • Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), encrypted data storage, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete personal data.
  • Deletion: You have the right to request deletion of your personal data, subject to certain legal exceptions.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Opt-Out: You may opt out of promotional communications at any time by following the unsubscribe link or contacting us.

6.1 GDPR Rights (EU/EEA Users)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority. The legal basis for processing your data includes your consent, the necessity of processing for the performance of our contract with you, and our legitimate interests.

6.2 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, the right to opt out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.

7. Children's Privacy

PixCraftX is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at support@pixcraftx.com and we will take steps to delete such information. Parents and guardians should supervise their children's use of our service to ensure appropriate use of AI-generated content.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on PixCraftX. These include essential cookies required for authentication and security, analytics cookies that help us understand how our service is used, and functional cookies that remember your preferences. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our service.

9. International Data Transfers

PixCraftX operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, and compliance with applicable data protection regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of PixCraftX after any changes constitutes your acceptance of the updated Privacy Policy.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. Specific retention periods are as follows:

  • Account Data: Retained for 30 days after account deletion to allow for recovery, then permanently deleted.
  • Generated Images: Stored until you delete them or your account is terminated, after which they are deleted within 30 days.
  • Payment Records: Retained as required by applicable financial and tax laws (typically 5–7 years).
  • Server Logs: Retained for up to 12 months for security and debugging purposes.
  • Text Prompts: Retained for 90 days for quality improvement and abuse prevention, then permanently deleted.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@pixcraftx.com

13. Regulatory Compliance

PixCraftX is committed to complying with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR): For users in the European Economic Area, we process personal data in accordance with GDPR requirements, including lawful basis for processing, data subject rights, and cross-border transfer safeguards.
  • California Consumer Privacy Act (CCPA): For California residents, we comply with CCPA requirements, including the right to know, right to delete, right to opt out, and right to non-discrimination.

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.